Frequently asked questions

This is dependant on small or large dog, short or long hair – it is always good to refer to the to the guidelines of the breed.  Once a month a BATH should be sufficient, as dogs naturally clean themselves by licking, shaking, and rolling and are more hygienic than we think.  Always keep an eye out for any grooming habit changes – for instance continuous licking of a paw (this could indicate an irritation maybe from grass)

Your faithful friend definitely needs a little help now and then, especially if they go out and come back mucky or tend to be a bit smelly.

Choose an ideal place to bath your dog and don’t force them into anything that will cause anxiety. 

 * Give them a really good brush, no-one enjoys knotty hair

* Wash outside on a warm dry day and inside on a cold wet day 

* Wet their fur thoroughly

* Always keep soap away from their eyes, ears and nose (wash their face last with a cloth only)

Faithful Frank soap shape has been designed to sit perfectly in your hand and rolls over your dogs sensitive spots with no sharp edges.

Always have good drainage in a soap tray to ensure your soap lasts longer.

This is a good question – not all essential oils are safe for your dog, some are toxic so it is important to know what they are.  

Essential oils can be inhaled or absorbed through the skin, which then enters into the bloodstream.  Here is a list of essential oils that have been identified as toxic for your dog.  If you are using any of the below, look out for symptoms such as, breathing, fatigue, vomiting.  Always seek veterinary attention asap. 

Tea Tree (a very small % is okay) check with your vet



Ylang Ylang


Pine oils


Faithful Frank soap scents have been carefully selected with all the above considerations in mind, along with the experts in soap manufacturing so you can confidently have peace of mind that the best ingredients are sourced.

You may not be aware, Glycerin is a humectant and it draws water to the surface of the skin and this is the ingredient in the soap that naturally hydrates the skin.  Glycerine is a substance that helps retain moisture and this is why it is used in not only soap products but many of your cosmetic products.

Glycerine is a clear liquid compound that is plant based and gentle on all skin types, especially sensitive skin.  Glycerine moisturises, calms, and protects the skin.  

Here at Faithful Frank, we are staying consistent with our commitment to palm free oil, therefore the Glycerin we use is also Palm Free.

kind words from our customers

"Faithful Frank made my girl the freshest shes been in a while and she absolutely loved being bathed with her new soap. Thank you so much!"

Vicki Reed

"I used the natural dog soap on one of my griffins prior to a dog show and was really impressed how shiny his coat came up!"


"The soap really really good! It lathered up well and his coat was lovely"


"My dog smells better than me, I might start using this on myself!"